Refund Policy

All products purchased directly from Fitness Cubed Inc. (the “Company”) on cubii.com or the Company’s Amazon site, other than Subscriptions for use of the Studio+ Services, can be returned within thirty (30) days under our returns policy. If you do wish to return a Cubii product, simply email us at customerservice@tribesetters.com.au  with the subject line Return Request. Please provide us with:

• Your Cubii serial number
• Order number
• Shipping address
• Reason for return

To avoid any charges, all returns and exchanges must include the original packing material, product box, and accessories. Refunds will be issued after the product is returned to our warehouse. The refund generally appears within one to two billing statements on the same card used to make the original purchase. If the order was placed using a check or money order, a check will be provided for the refund. For information on canceling a Studio+ Services Subscription, please visit cubii.com.au/contact-us